The Counselling Experience
People often associate counselling and therapy with pain through recounting emotional turmoil. When you get a massage or see a chiropractor or doctor, sometimes the healing can hurt. What you are left with is relief. The experience Thrive focuses on is one where you feel supported and encouraged. Comfort is hard to get when you're struggling, but we do the best we can to give as much of it as possible so that you can heal in the best setting. It looks different for everyone, which is why it can be hard to describe.
For information about what Thrive offers, see our services, and types of counselling sections.
The therapeutic experience should be comfortable and not intimidating. You should feel like it is an opportunity to engage with a counsellor that cares about your wellbeing and helping you succeed. There are a number of services we provide and different styles to meet the needs of each client.
How This Works
Book An Appointment
The first step in the process is to book your appointment. You can book online with the online calendar, use the contact tool to reach us, or call/text at (306)551-7161.
Complete Intake Questions
The intake questions can be found bellow. These enable the counsellor to get to know you so they can start determining what methods of treatment are best suited to you.
Attend Your Appointment
The first meeting is often a "get to know you" session, which is used to assess and understand you best. We need to do this to determine the best kind of therapy to assit you best.
Follow-Ups
Continued sessions are often necessary. The number depends on the situation and individual. Sometimes these sessions will require you to complete some homework to get the most out of counselling.
Progression
As sessions continue we might find there are more subjects that need attention. Counselling continues until the client or counsellor feel that results have been achieved.
Termination
Ending the counselling relationship happens when the client feels their needs have been met, or alternative counselling options are arranged.
Frequently Asked Questions
FINANCIAL QUESTIONS
What methods of payment do you take?
Payment is required within 24 hours of your session. Cash, e-transfer, and all major credit cards are accepted through the Jane appointment app. I do not accept cheques.
Do you work with insurance companies?
At this time, Thrive Counselling does not do any third-party billing, however we provide receipts with every payment that can be submitted to your insurer. We can also supply invoices upon request. You may be covered in full or in part by your company's employee benefit plan. To find out if your plan covers these services, ask your coverage provider the following questions:
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Do I have employee/family assistance plan (EFAP) benefits?
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Is there a deductible and, if so, has it been met?
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How many sessions per year does my plan cover?
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What is the coverage amount per therapy session?
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Do I need prior approval from my benefit provider?
Cancellation Policy
If you are unable to attend your scheduled session, I require 24 hours' notice in advance. If you do not attend your session or do not provide advanced notice, you will be required to pay the full cost of the session.
Reduced Rates
Reduced fee services may be available on a limited basis through a situational assessment.
SESSION QUESTIONS
I prefer face-to-face appointments. Will you come to my home?
I look forward to seeing you in the future! My office is located at 201 - 12 Cheadle St W in the Professional Building.
I don't have a Zoom account, how can we meet virtually?
This is fine, when your appointment is booked through the Jane app, a link is created that allows us to meet virtually so you do not need a Zoom account on your computer or phone.Please also ensure that when meeting you are in a safe and confidential space.
Can we just meet over the phone?
I understand that video conferencing can be intimidating. I am open to a quick phone consultation to determine your needs, but the actual session must be done with video capabilities. This is because I often use visual aids to assist in the therapy and utilize visual cues from observing you as the client as well. This is part of building a relationship with each other to make the most out of the therapy process.